FAQS

Welcome to our H. E. Services (Plant Hire) Ltd Frequently Asked Questions (FAQs) page.

We understand that you may have queries about our machines, services, and the plant hiring process. Our aim is to make things easier for you by providing all the information you need in one convenient place.

General FAQs

Yes, H. E. Services are accessible on social media sites. You can find our social media page links below.

With over 50 years in the Plant Hire industry, we have proven time and time again the importance of great customer service and reliability. We are available 24/7, 365 days a year. We will even provide plant hire on Christmas Day!

Our company ethos of replacing all our equipment every 3 years means we maintain one of the most up-to-date plant fleets on the UK construction market.

You can contact H. E. Services (Plant Hire) Ltd with the following details:

Phone: 0208 804 2000
Email: NHC@heservices.co.uk
Text/Whatsapp: 07842 949530

Or write:
National Hire Centre
H.E. Services (Plant Hire) Ltd,
Whitewall Road,
Rochester,
Kent,
ME2 4DZ

With our strategically located depots in the UK, we are sure to have a depot near to you. See our depot map for more information. You can also give us a call on 0208 804 2000 or send us an email nhc@heservices.co.uk for assistance.

Our head office is located at:

H. E. Services (Plant Hire) Ltd
Whitewall Road
Rochester
Kent
ME2 4DZ

Visit our website under the ‘Get a Quote’ tab, fill in the form with your details and requirements. You can also call our National Hire Centre on 0208 804 200 or send an email to nhc@heservices.co.uk and our team will be in contact with you.

To book a hire or any other plant requirements call our National Hire Centre on 0208 804 2000 or email nhc@heservices.co.uk.

You can also visit our booking form here.

You can also open an account with us. We are happy to consider applications from commercial and private customers. You can download our application form on our website under the ‘Open an Account’ menu tab and post to us along with a copy of your company’s headed paper and hired-in plant insurance. Urgent applications can be emailed to mail@heservices.co.uk but please also post the hard copy too.

Safety FAQs

A ROPS (Roll over Protection System) is an engineered reinforcement installed onto or into a vehicle to reduce crushing or deterioration of a vehicle cabin during a roll over event. It is a practical preventative safety measure that can substantially reduce injury and increase protection of your most valuable asset – your operator.

How does a ROPS work? A ROPS predominately works by significantly increasing strength and the potential for energy absorption. Its main goal is to limit the crushing or destruction of a vehicle cabin. Effectively working in the case of a roll over event to provide the operator with increased protection.

What does a ROPS look like? ROPS Pty Ltd are dedicated to ensuring a high level of attention to detail in the installation of your ROPS and FOPS. We will go to great lengths to consider and maintain the appearance of your vehicle.

Our ROPS/FOPS frames are designed especially to look like a factory fitted item. We understand the need for image and branding and go to great lengths to ensure colour matching of our systems and maintenance or reproduction of your branding attributes.

We use 2Pak paint to your specification and will ensure stickers, company logos, even pin-striping or scroll work are matched perfectly.

A ROPS/FOPS frame should be considered as a value-adding product that provides a safety improvement without sacrificing the look and feel of your vehicle asset.

A FOPS (Falling Object Protection System) is an engineered reinforcement installed onto or into a vehicle to reduce injury and increase operator protection in the case of a falling object (such as a rock or piece of machinery).

JCB 520/40 – These machines are not suitable for being lifted as they currently do not have lifting points.

Manitou MT 625T – Has adequate lifting points situated around the machine to allow you to lift it onto site.

For any other FAQs, please do not hesitate to get in touch with a member of our team.